An AI strategy for operations-heavy businesses is a prioritized plan to apply AI where repetitive, high-volume, rules-based work consumes the most time and margin — starting with one validated workflow rather than a company-wide overhaul. It matters because operations-heavy businesses scale cost linearly with headcount, and AI is the only practical way to break that
You hit $500K ARR doing founder-led sales, and suddenly your close rate drops from 40% to 15%. Your calendar is packed with demos, but deals are dying in weird places—prospects ghost after seemingly great calls, your “champion” goes silent, and you can’t figure out why what worked at $200K stopped working. A repeatable sales process